Question 1

How do "Intuitively Chosen" listings work? Can I ask for a specific piece?

Accepted Answer

Think of our "Intuitively Chosen" listings as a fun surprise! The crystal or mineral you receive is picked randomly from our available selection for that listing. It's like the universe sending you the one that's meant to be yours! Because of this, we aren't able to accommodate requests for specific pieces in these listings. This helps us keep the prices lower so more treasures can find their way to you!

Question 2

When will my order ship?

Accepted Answer

Please give us 5-7 business days to process your order before it heads your way. We want to make sure everything is just right!

Question 3

How much does shipping cost?

Accepted Answer

Shipping prices start at just $8.99 and go up based on how much your package weighs and where you're located. Orders over $50 ship free within the United States!

Question 4

Can I request a specific shipping carrier?

Accepted Answer

If you have a strong preference for which shipping carrier we use, please let us know before you place your order. We'll do our best to accommodate your request if possible!

Question 5

Do you ship outside the United States?

Accepted Answer

Absolutely! We're happy to send our treasures to many countries around the world. If you don't see your country listed during checkout, please reach out to us and we'll get you a shipping rate!

We do not currently ship to the EU. We apologize for any inconvenience.

Question 6

Is shipping insurance included with my order?

Accepted Answer

For our U.S. friends, yes! Your order comes with $100 of free shipping insurance. If you'd like extra coverage or you're ordering from outside the U.S., you can easily add a separate shipping insurance listing to your cart.

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